Legal
Privacy Policy
Effective date: · xinruipet.com
1. Overview
Xinrui ("we," "us," or "our") operates the website xinruipet.com (the "Site"). This Privacy Policy describes how we collect, use, store, and protect personal information submitted through the Site, and explains your rights with respect to that information.
This Site is operated for business-to-business (B2B) purposes. By submitting information through any contact form on the Site, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect personal information only when you voluntarily provide it through our contact or inquiry forms. The categories of information collected include:
| Field | Type | Required |
|---|---|---|
| Full Name | Personal identifier | Yes |
| Email Address | Contact information | Yes |
| Company Name | Business identifier | Yes |
| Message / Inquiry | Free-form text | Yes |
We do not collect sensitive personal data (as defined under GDPR Article 9), financial information, or government-issued identification numbers through this Site.
3. How We Use Your Data
Personal information submitted through the Site is used solely for the following purposes:
- Responding to inquiries. To reply to your business inquiry, quotation request, or product question.
- Business communication. To conduct pre-sales and post-sales correspondence related to our products and services.
- Internal records. To maintain records of business interactions for operational and compliance purposes.
We do not use your personal information for automated decision-making, profiling, or unsolicited marketing communications. We will not contact you for purposes unrelated to your original inquiry without your explicit consent.
4. Data Protection
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encrypted data transmission (TLS/HTTPS), access controls limiting data access to authorized personnel only, and regular review of our data handling practices.
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored on the Site.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Inquiry data is generally retained for a period of up to three (3) years from the date of last contact, after which it is securely deleted or anonymized.
You may request earlier deletion of your data at any time. See Section 8 for details.
6. Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist in operating the Site (e.g., web hosting, email delivery) solely to the extent necessary to provide those services. Such providers are contractually obligated to handle data in accordance with applicable privacy laws and this Policy.
We may disclose personal information if required to do so by law, court order, or governmental authority, or where we believe disclosure is necessary to protect our legal rights or the safety of others.
7. Cookies
The Site may use cookies and similar tracking technologies to support basic functionality and improve user experience. The types of cookies we may use are:
Strictly Necessary Cookies
Required for the Site to function. These cannot be disabled. They do not store personally identifiable information.
Analytics Cookies
Used to understand how visitors interact with the Site (e.g., pages visited, time on site). Data is aggregated and anonymized where possible. You may opt out via your browser settings or a cookie consent tool if present on the Site.
Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect the functionality of certain parts of the Site. For more information on managing cookies, refer to your browser's help documentation.
8. Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
- Right of access. Request a copy of the personal data we hold about you.
- Right to rectification. Request correction of inaccurate or incomplete data.
- Right to erasure. Request deletion of your personal data, subject to applicable legal obligations.
- Right to restrict processing. Request that we limit how we use your data in certain circumstances.
- Right to object. Object to processing of your data for specific purposes.
To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe and no later than 30 days from receipt of your request.
9. Policy Changes
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically. Continued use of the Site following any changes constitutes your acceptance of the updated Policy.
10. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us: